KeyNavigator
The safe and secure way for KeyNavigator clients to deposit checks & review them
KeyNavigator allows Treasury Services customers to deposit checks into their business checking accounts using their Android devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote deposit solution to clients on the go, and provides low-check-volume clients with an easy alternative to branch or ATM deposits.This app also allows clients to review and approve all remote deposits made by users, giving clients additional control and security.FEATURES:• Deposit checks from your mobile device• Access your deposit transaction history for the last 30 days• Review deposits made by your company’s other usersSAFE, SECURE AND CONVENIENT• KeyNavigator User IDs and passwords are required• Set up your device biometrics to securely sign into our app• To log on to this app, you must be enrolled in KeyNavigator and Key CaptureNeed help? Have questions about this app? Call 1-888-539-9039 * At this time, KeyNavigator Mobile Deposit by KeyBank is only available for Android™ devices running an OS 5.0 or higher.** Fee may apply based on your account type.*** Please note - customers with personal accounts with KeyBank should download the KeyBank Online Banking app for easy access to those accounts.**** Anyone can download, but you must be enrolled in both KeyNavigator and Key Capture to use the app.Android™ name and logo are trademarks of Google Inc. ©22 KeyCorp. KeyBank is Member FDIC. 160622-97785- Updates to maintain your security and use device biometrics at logon.
KeyNavigator allows Treasury Services customers to deposit checks into their business checking accounts using their Android devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote deposit solution to clients on the go, and provides low-check-volume clients with an easy alternative to branch or ATM deposits.This app also allows clients to review and approve all remote deposits made by users, giving clients additional control and security.FEATURES:• Deposit checks from your mobile device• Access your deposit transaction history for the last 30 days• Review deposits made by your company’s other usersSAFE, SECURE AND CONVENIENT• KeyNavigator User IDs and passwords are required• Set up your device biometrics to securely sign into our app• To log on to this app, you must be enrolled in KeyNavigator and Key CaptureNeed help? Have questions about this app? Call 1-888-539-9039 * At this time, KeyNavigator Mobile Deposit by KeyBank is only available for Android™ devices running an OS 5.0 or higher.** Fee may apply based on your account type.*** Please note - customers with personal accounts with KeyBank should download the KeyBank Online Banking app for easy access to those accounts.**** Anyone can download, but you must be enrolled in both KeyNavigator and Key Capture to use the app.Android™ name and logo are trademarks of Google Inc. ©22 KeyCorp. KeyBank is Member FDIC. 160622-97785- Updates to maintain your security and use device biometrics at logon.
Read trusted reviews from application customers
Seemed like it was double loading the other reel was 5/6off screen hmmm
Unable to deposit checks. App crashes every time I try to scan a check image.
The app works fine when it works which is very problematic. It was not working on android phones for several months last year with no automatic credit when not available. NOW IT IS NOT WORKING AGAIN FOR 2 MONTHS NOW!
It keeps taking pictures of the checks then shuts down. I have to uninstall and then reinstall.
If you had a better gui I would use your app a lot more and be able to stay home and stop bothering people all the time
I wish you guys would have left it the way it was before, now when I try to deposit a check it never snaps the front and back on the check automatically anymore, I always have to wait to take a picture manually which slows me down, especially if I have a lot of checks to deposit! Also, now you have to have a dark background in order for it to take a picture which is ridiculous. Go back to the old system and stop with these terrible upgrades that don't work or make our tasks harder. Thanks!
App won' let me open without access to my device location, managing my calls, accessing my pictures..and all the personal stuff my bank doesn't really need from me to have access to my account. Why do you need my pictures or manage my calls or have access to anything on my phone other than my login info? It seems a bit invasive to me and very unnecessary. I dont recall ever being asked to see my picrures or manage my calls or access to my phone whatsoever when going into the bank. Please fix.
Thank you for updating!!!! So much easier! The photo platform is so much easier and accurate! Yeah!!
I have NEVER reviewed and app before this peice of garbage app frustrates me so much, enough to review. I literally have to delete and reinstall the app EVERY time I want to use it because once you log in and log back out you cannot get back in. The app just stays stuck on verifying your user name and password. And as business owner I have no choice because I'm not wasting my time multiple times a week when I get checks from customers by going to the bank. Such an unprofessional app
FINALLY! After not being able to use this app since 12/2019(7 months), calling many times, and forcing them to refund the $25/mo for each month, (and it not being updated in over 2 years!) they updated the app. After an Android update in Dec, the app wouldn't get past 'checking credentials '. All thru the CV-19 shutdown we could not use mobile deposit. Ridiculous. Glad to have it back. Camera function seems better - no more re-takes needed. Keybank- please don't ignore Android users!